Table of Contents
What Information We Collect
At the heart of bh77's privacy policy is full transparency about exactly what data we collect. We only gather information that is strictly necessary to provide you with the best possible service.
Information Collected at Registration
- Full name, date of birth, and gender.
- Email address and mobile number.
- Residential address and country.
- Preferred currency and language settings.
- NID or passport details for identity verification (where KYC applies).
Information Collected Automatically During Use
- IP address and device information (OS, browser version).
- Login time, location, and session information.
- Activity logs and betting history on the platform.
- Payment transaction records (not card or mobile banking numbers).
Bh77 never stores your full payment card number or mobile banking PIN. We use secure third-party payment gateways to ensure the safety of all financial transactions.
| Data Type | Collection Methods | Purpose |
|---|---|---|
| Identity Information | Registration Form | Account Creation & KYC |
| Contact Information | Registration Form | Communications & Notifications |
| Transaction Information | Payment Gateway | Financial Records & Security |
| Technical Information | Automatic Logs | Fraud Prevention & Improvement |
How Your Information Is Used
Under bh77's Privacy Policy, all collected data is used solely for specific, legitimate purposes. We never use your information for unauthorized or unnecessary activities.
- Account management and membership verification.
- Processing deposits, withdrawals, and betting transactions.
- Awarding bonuses, promotions, and rewards.
- Providing customer service and support.
- Fraud detection and security assurance.
- Fulfilling legal obligations and meeting regulatory requirements.
- Improving the platform and enhancing user experience.
If you no longer wish to receive marketing emails or SMS, you can opt out at any time from your account settings. However, essential transaction-related notifications will continue to be sent as they are necessary for your security.
Data Retention & Periods
Under bh77's privacy policy, your data is stored on secure servers. We only retain information for as long as legally and operationally necessary.
- All data is retained for as long as your account remains active.
- Financial records are retained for up to 5 years after account closure (as required by law).
- Log files are automatically deleted after 90 days.
- KYC documents may be retained for up to 3 years after account closure.
If you request permanent deletion of your account, we will process it within 30 business days. However, certain records may need to be retained for a specified period due to legal obligations.
Data Sharing & Third Parties
A core principle of bh77's privacy policy is that your data will never be sold or rented. However, limited information may need to be shared in certain specific circumstances.
When Your Information May Be Shared
- Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
- Legal Authorities: Disclosure of information is required under court orders or government directives.
- Security Partners: Anonymised data may be shared with fraud detection services.
- Business Changes: In the event of an acquisition or merger, you will be notified before any data is transferred.
Before sharing any information with third parties, we ensure they meet privacy protection standards equivalent to bh77's privacy policy. No data is ever shared with advertisers or data brokers.
Cookies & Tracking Technologies
In line with bh77's Privacy Policy, we use cookies to improve website functionality. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
- Functional Cookies: Remembers language preferences and settings.
- Analytics Cookies: Used to analyze platform usage patterns (anonymized).
You can disable cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly. bh77 does not use any cross-site tracking or fingerprinting technologies.
Your Rights & Choices
Bh77's Privacy Policy gives you full control over your personal data. We believe every member has the right to manage their own information.
- Right to Access: You may request a copy of your stored data at any time.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your data under certain conditions.
- Right to Portability: You can receive your data in a machine-readable format.
- Right to Object: You may object to the use of your data for specific purposes.
- Marketing Opt-Out: You can opt out of promotional communications at any time.
To exercise any of your data rights, email us at support@bh77.ws or reach our support team via live chat. We will respond within 30 business days.
Security Measures
As part of bh77's privacy policy, we follow industry-standard technologies and practices to protect your data. Our security team monitors systems around the clock.
- All data transmissions are secured with 256-bit SSL/TLS encryption.
- Two-factor authentication (2FA) is available to secure your account.
- Regular security audits and penetration testing are conducted.
- Suspicious logins or transactions are automatically detected and blocked.
- Staff are granted access only to the data they need (Least Privilege principle).
- Data backups are taken daily and stored in encrypted form.
In the event of a data breach, we will notify the relevant authorities within 72 hours as required by law, and inform affected members as promptly as possible.
Minor Protection
Bh77 strictly prohibits the use of the platform by anyone under the age of 18. In accordance with our Privacy Policy, we do not knowingly collect data from minors.
- Age verification is carried out at the time of registration.
- If we become aware that data has been collected from a minor, it will be deleted immediately.
- The account will be permanently closed and all transactions will be cancelled.
- Parents with concerns can reach us at support@bh77.ws.
To learn more about responsible gaming, visit our Responsible Gaming page. We are always committed to protecting minors.
Privacy Policy Changes
Bh77 reserves the right to update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page.
- For significant changes, a notification will be sent to your registered email address.
- The new policy will take effect 30 days after the changes are made.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
- If you do not agree to the changes, you may request to close your account.
Contact & Complaints
If you have any questions, comments, or concerns about this Privacy Policy, please reach out to our dedicated Privacy Team.
- Email: support@bh77.ws
- Live Chat: Available on the platform 24/7.
- Support Tickets: Log in to your account and submit.
- Response Time: Responses are typically provided within 24–48 hours.
The core purpose of bh77's Privacy Policy is to earn and maintain your trust. We are always transparent, responsible, and committed to protecting your data.